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Forum Home > TeamSpeak Server Administration & Help > Status server "Offline" when really is online
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revacPM
#1
Status server "Offline" when really is online
Feb 04, 2014 12:11 PM
Joined: Oct 12, 2012
Posts: 4
Hi,

This is my server http://www.gametracker.com/server_info/91.239.67.28:9987/ status is offline but really is online. Bellow can see who is on the server.

Why status is offline when serv is online?
burnPM
#2
Feb 04, 2014 12:49 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
I was able to hit Update Scanning Parameters to get it back online.

If it goes back offline shortly, you need to determine which of the following IPs are blocked and unblock:

208.167.241.190
208.167.241.185
208.167.241.186
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150
I am retired from GameTracker after 11 years and will not be responsive for support requests.

revacPM
#3
Feb 04, 2014 1:36 PM
Joined: Oct 12, 2012
Posts: 4
Back offlice


I add this ip to query_ip_whitelist.txt
208.167.241.190
208.167.241.185
208.167.241.186
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150

I think it did not help.
burnPM
#4
Feb 04, 2014 2:21 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
What about the firewall? Did you unblock the IPs there?
I am retired from GameTracker after 11 years and will not be responsive for support requests.

revacPM
#5
Feb 04, 2014 3:11 PM
Joined: Oct 12, 2012
Posts: 4
i submitted this IP in hypervm panel to allowed ip.

Can you hit Update Scanning Parameters and we will see what happen
virgiilPM
#6
Feb 04, 2014 3:25 PM
Joined: Apr 12, 2012
Posts: 1
Hi i have server online but is one problem please fix it , the server is here http://www.gametracker.com/server_info/pub.heker.eu:27015/

ip 86.104.211.96:27015
burnPM
#7
Feb 04, 2014 3:50 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
virgiil wrote:
Hi i have server online but is one problem please fix it , the server is here http://www.gametracker.com/server_info/pub.heker.eu:27015/

ip 86.104.211.96:27015

Consider taking a moment out of your day, if you are able to, to read the other posts in this topic to fix the issue on your end.
revac wrote:
i submitted this IP in hypervm panel to allowed ip.

Can you hit Update Scanning Parameters and we will see what happen

You may http://www.gametracker.com/server_info/91.239.67.28:9987/manage/
I am retired from GameTracker after 11 years and will not be responsive for support requests.

lider21PM
#8
Feb 05, 2014 6:46 AM
Joined: Feb 01, 2014
Posts: 1
I gave update several times and in two minutes iara show offline why?
How can I fix
burnPM
#9
Feb 05, 2014 8:11 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
Like virgiil, read the rest of the topic. It is not difficult.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

revacPM
#10
Feb 09, 2014 9:24 AM
Joined: Oct 12, 2012
Posts: 4
Still dont work.
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