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Not able to add WF server
Nov 04, 2012 11:01 AM
Joined: Nov 19, 2011
Posts: 3
I patched my WF server to the latest patch. It didn't work and I had to re-install the whole thing. After the re-install and patch, although the IP was the same, Gametracker was showing the server as offline.

I tried to get Gametyracker to rescan but it still showed it as offline. I deleted the server and tried to add it again but now I get:

Gametracker could not scan the server.
One of the following suggestions may help you: Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.

You entered the wrong query port.
Please update your query port and hit scan again

Your server is firewalled.
Please turn off any firewall you have that may block scanning or whitelist the gametracker scanning IP addresses:

The IP's were whitelisted, there is no firewall, the query port is fine at 25220. My other two WF serers worked fine after the re-install so what's going on with this one?

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Nov 04, 2012 1:38 PM
Joined: Sep 27, 2006
Posts: 10924

Your server is not responding to a stats request. Is the server correctly configured to run on that IP:Port?

I'm curious - you said there is no firewall yet you whitelisted the IPs. If there is actually a firewall, GT will need to be able to scan it via UDP.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

Nov 05, 2012 11:08 AM
Joined: Nov 19, 2011
Posts: 3
Thanks for the reply. I'll point my server providers here and see if it makes any sense to them
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Nov 13, 2012 9:33 AM
Joined: Nov 19, 2011
Posts: 3
Apparently it's a known issue with WF servers - pffft :S
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