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maulPM
#1
"Unable to communicate with the GT-Lite in-game service" errors.
Apr 10, 2012 12:35 PM
GAMETRACKER ADMIN Joined: Oct 17, 2006
Posts: 984
This thread contains some troubleshooting information for users experiencing "Unable to communicate with GT Lite in-game service" errors.

** Windows users **

- Is there a process running on your computer named "GSInGameService.exe"?

"GSInGameService.exe" is a core component of GT Lite. This service may have been disabled. This appears in the Windows Services panel as "GS In-Game Service". The following link will teach you how to access Windows services: ( http://en.wikipedia.org/wiki/Windows_service ). You may also reinstall GT Lite. Follow the steps below for reinstalling GT Lite.

- Are you running security/firewall/anti-virus software?

You may need to add an exception for both "GTLite.exe" and "GSInGameService.exe" to your security software. These programs must be able to communicate with each other.

- Reinstalling GT Lite

1. Shut down GT Lite.
2. Visit our downloads page: http://www.gametracker.com/downloads/
3. Re-download and install GT Lite.

- Still having problems?

Please submit a bug - be as verbose as possible! ( http://www.gametracker.com/downloads/bugsubmit.php )


** Mac users **

- Did you move GT Lite from "/Applications/GameTracker"?

GT Lite is designed to reside in this folder. Follow the steps below for reinstalling GT Lite.

- Reinstalling GT Lite

1. Shut down GT Lite.
2. Delete the "/Applications/GameTracker" folder (or drag it to the trash).
3. Wait 60 seconds.
4. Reboot your Mac.
5. Visit our downloads page: http://www.gametracker.com/downloads/
6. Re-download and install GT Lite.

- Still having problems?

Please submit a bug - be as verbose as possible! ( http://www.gametracker.com/downloads/bugsubmit.php )
I do not provide support over PM. Please ask your questions on the GameTracker forums.