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flavi82PM
#1
This server's player stats are not tracked
May 03, 2023 6:35 AM
Joined: Mar 26, 2016
Posts: 4
I added new server to GT but i have this info:

This server's player stats are not tracked. To track player stats, please claim this server.

Server Manager: flavi82

How can i claim claimed server by me?

https://www.gametracker.com/server_info/91.224.117.35:27205/
chimaera500PM
#2
May 03, 2023 7:48 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4282
No players, No scores, No tracking.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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flavi82PM
#3
May 03, 2023 11:05 AM
Joined: Mar 26, 2016
Posts: 4
Server was added second time cause yestarday was the same - players were on server.
chimaera500PM
#4
May 03, 2023 11:49 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4282
The players must have a score and, must remain on the server (with a score) long enough for Gametracker scanners to 'see' them.

Players without a score at the time of scanning are not recorded.
That can take as long as 10-15 minutes.



__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
xmin3sPM
#5
May 04, 2023 6:14 PM
Joined: Sep 22, 2019
Posts: 1
I have same issue with my server, please fix it. I sent an email to support a few days ago but I haven't received any response until today...

https://www.gametracker.com/server_info/51.83.215.8:27015/

flavi82PM
#6
May 05, 2023 1:27 PM
Joined: Mar 26, 2016
Posts: 4
chimaera500 wrote:
The players must have a score and, must remain on the server (with a score) long enough for Gametracker scanners to 'see' them.

Players without a score at the time of scanning are not recorded.
That can take as long as 10-15 minutes.





Any better ideas? There is problem not with players (cause theyre playing sometimes about 10/30min sessions).
tina_jedrusPM
#7
May 06, 2023 2:48 PM
Joined: Oct 06, 2013
Posts: 1
Same problem...
Server is claimed, but no player stats are tracked.
I guess the function is broken and there is no one left to fix it.
It seems there is no Gametracker staff working on anything.
chimaera500PM
#8
May 07, 2023 9:09 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4282
Moved: This appears to be a new issue / bug.
__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
micuraPM
#9
May 07, 2023 1:49 PM
Joined: Apr 04, 2015
Posts: 2
Yes, if it could be some BUG.
I added 2 new servers and completed the server owner claim, the problem is that in the TOP player area this message appears:

TOP PLAYERS:
This server's player stats are not tracked.
To track player stats, claim this server.

This message shouldn't be, since the claim has already been completed and tracked, but TOP player doesn't work, they keep asking to claim the server even though it has already been completed.:'(

tepegozPM
#10
May 07, 2023 4:37 PM
Joined: Feb 11, 2013
Posts: 2
I claim server but it says not clained so server Stats not showing because of not claimed.
https://www.gametracker.com/server_info/cs206.csduragi.net:27015/
soccerjam server
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