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chimaera500PM
#1
Global Server Scanning Error - '-- unnamed --' Resolved
Apr 08, 2024 6:36 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
Issue has been reported to Administrators.

For clarity;
Administrators have been notified.
They are in a different time zone to Europe so it may take some time for this to be actioned.

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Last edited by: chimaera500 Apr 09, 2024 5:55 AM
chimaera500PM
#2
Apr 14, 2024 5:41 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
For further clarity;
Administrators have been notified.

Not all servers are affected.

Administrators are in a different time zone to Europe so it may take some time for this to be actioned.

Please do not post further reports. This is a global issue that should be resolved before long.

I will provide any updates as soon I receive them.
Apologies for the delay.

Additional posts/reports will be deleted.

Thank you.

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chimaera500PM
#3
Apr 15, 2024 11:25 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
Administrators have confirmed they are working on the problem now.
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chimaera500PM
#4
Apr 16, 2024 6:45 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
loki wrote:
chimaera500 wrote:
Administrators have confirmed they are working on the problem now.


I appreciate that you make every effort to keep us informed. Since informing us that Admins are working on the issue, it is now much worse. The problem has migrated to servers previously unaffected. Now it's a complete mess. Fingers crossed the fix is inbound.


Latest update is that it will take a few hours for this to be fully resolved. The issue is more challenging than originally expected.
I understand that there are plans to begin work on making the scanning system more resilient.

I will provide updates as I receive them.

Edit:
I remind you that this is a global issue and can affect all game types.
It appears now to be affecting all servers while the fix is being developed / implemented.

Additional posts/reports will be deleted.


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chimaera500PM
#5
Apr 17, 2024 2:33 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
As most will have noticed, the server scanning issues have been resolved.
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chimaera500PM
#6
Apr 17, 2024 8:00 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
It seems that the issue is repeating.
It has been reported.
I am awaiting an update to learn if the issue has returned or if it is part of the repair / maintenance procedure.


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chimaera500PM
#7
Apr 17, 2024 7:01 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
Again, the issue appears to be resolved.

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chimaera500PM
#8
Apr 21, 2024 1:11 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4191
The issue has returned.
Admins have been informed.

Again;
Apologies for the problems.
I will provide any updates as soon I receive them.

Additional posts/reports will be deleted.

Thank you.


Update:
Fixed (as you can see)
A more permanent/reliable fix is expected in the next few days.
Admins/developers are working to improve the service.

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You must use the forums please.

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Last edited by: chimaera500 Apr 21, 2024 8:32 AM