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juliquePM
#1
.::Can't Update Team BG IMG
Jan 29, 2023 2:58 PM
Joined: Jun 03, 2011
Posts: 31
I've tried a number of times, now to upload a team background image, being sure to ensure the file size is lower than 250KB and using the same dimension as the Halo preset/default image on offer (1920x1080).

Upon reloading the team page, it first shows tiles of the place-holder image, indicating the background image is being updated. A short time later, it will show the old background image I previously uploaded, years ago.

I've tried opening the page in another browser, to no avail.

Any help would be much appreciated.
juliquePM
#2
Jan 30, 2023 6:27 AM
Joined: Jun 03, 2011
Posts: 31
Uh… I… see my thread was moved from the "Report Bugs" section, albeit, disappointingly, without any reply to help with the matter or even clarify why this isn't considered a bug—no private message to let me know where my thread is, without having to search for it, etc.

Like… *sigh*

** * **

Anyway… thought it worth mentioning that the image I wanted to upload was just of the Halo ring, with a small HALO Infinite watermark in the bottom left corner.

Again, any assistance here would be welcome.
juliquePM
#3
Jan 31, 2023 10:48 AM
Joined: Jun 03, 2011
Posts: 31
Right, well… should anyone else be wondering, it just takes a while before the image is approved, and the previously uploaded background will be used in the interim.