kooomax210 • PM |
Apr 09, 2021 9:00 PM
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Joined: Mar 04, 2016
Posts: 14 |
Hello
Today i moved my server Player status and Rank to New IP But after a few min players status removed and moved to my New IP the new status of old server which is with new players And the first players status removed at all without a reason Can anyone help me? |
chimaera500 • PM |
Apr 10, 2021 4:04 AM
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GAMETRACKER MODERATOR
Joined: Jul 14, 2009
Posts: 4136 |
IP addresses? Port Numbers? DNS name?
I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
kooomax210 • PM |
Apr 10, 2021 7:34 AM
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Joined: Mar 04, 2016
Posts: 14 |
Old ip 62.4.16.202:27015
New ip 137.74.231.87:27015 DNS name FURIEN.INDUNGI.RO |
chimaera500 • PM |
Apr 10, 2021 8:58 AM
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GAMETRACKER MODERATOR
Joined: Jul 14, 2009
Posts: 4136 |
1. Neither server page is configured using a DNS name.
2. The DNS name you list points to '62.4.16.202' Not '137.74.231.87'. c:\> ping furien.indungi.ro I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
kooomax210 • PM |
Apr 10, 2021 9:10 AM
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Joined: Mar 04, 2016
Posts: 14 |
Look at this picture https://ibb.co/5xhRbgG
Everything was fine I just left closed my phone And when i back aftre few min I found the page like that for both servers Can you help me by backup or anyway And for DNS both server was have DNS FURIEN.INDUNGI.RO but when page changed that dns gone idk why |
chimaera500 • PM |
Apr 10, 2021 9:33 AM
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GAMETRACKER MODERATOR
Joined: Jul 14, 2009
Posts: 4136 |
It was gone because FURIEN.INDUNGI.RO does not point to '137.74.231.87'.
The domain name you use must point to the correct IP address. There is no need to 'add' a new server if using dns. The whole point of dns is that the IP may change but the name is able to remain the same. If you own the FURIEN.INDUNGI.RO name then use it as the domain name in the 'old' server. After 3-4 hours, update the domain name to point to the new IP address. Gametracker will work it out, but not instantly. (worst case - up to 12 hours, but usually much faster) I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
kooomax210 • PM |
Apr 10, 2021 9:49 AM
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Joined: Mar 04, 2016
Posts: 14 |
I just want to back players status and rank can that be solved to new server can solved it ?
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chimaera500 • PM |
Apr 10, 2021 11:03 AM
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GAMETRACKER MODERATOR
Joined: Jul 14, 2009
Posts: 4136 |
I am a community user. I do not reply to private message requests for support. Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning. You must use the forums please. Links: Forum Guidelines | Reporting abuse | Guides & FAQs | General Help |
kooomax210 • PM |
Apr 10, 2021 11:18 AM
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Joined: Mar 04, 2016
Posts: 14 |
Hey man
please understand me i'm on my nerves i told you I lost rank and stats while i was move to new server you can say there is a bug please check both of server If the problem is only with the DNS, we will update to a new server |
kooomax210 • PM |
Apr 10, 2021 12:25 PM
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Joined: Mar 04, 2016
Posts: 14 |
We update dns furien.indungi.ro to 137.74.231.87
What do we do now I don't want to lose data, it's one year of work in minutes |