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yellowjelloPM
#1
Clan Logo Won't Update
Apr 04, 2021 10:31 AM
Joined: Jun 22, 2013
Posts: 3
RESOLVED (thank you chimaera500)

Hello there,

I've been trying to update the logo for the GameBanana page, but it keeps reverting back to the original one that I uploaded. Originally it had a transparent background, and I didn't realize it would just convert that to flat white. I've been uploading a new logo with a background, and it's showing in the banner, but it won't change on the main image on the clan page. Is there an extra step that I'm missing?

https://www.gametracker.com/clan/gamebanana/

EDIT:
Here's the banner where you can see the change:



Here's what it should look like:



Here's what it keeps giving me:


Last edited by: yellowjello Apr 04, 2021 8:47 PM
chimaera500PM
#2
Apr 04, 2021 11:10 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3492
Moved: Not a Gametracker bug.

If you are not seeing your logo over a dark background, try deleting your browser cache.

All four images (two here and two on your clan page) look exactly the same to me.

__
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yellowjelloPM
#3
Apr 04, 2021 1:47 PM
Joined: Jun 22, 2013
Posts: 3
chimaera500 wrote:
Moved: Not a Gametracker bug.

If you are not seeing your logo over a dark background, try deleting your browser cache.

All four images (two here and two on your clan page) look exactly the same to me.


I've cleared cache and cookies, looked on several browsers and devices, I am not seeing the proper image. You're saying that on those pages my logo has the blue background and not the white background?

chimaera500PM
#4
Apr 04, 2021 2:00 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3492
Absolutely - dark blue background in every image
__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
yellowjelloPM
#5
Apr 04, 2021 8:45 PM
Joined: Jun 22, 2013
Posts: 3
chimaera500 wrote:
Absolutely - dark blue background in every image

Weird. Several hours later it seems my computer decided to catch up with the world. Thank you for the help.