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Forum Home > Bug Reports [RESOLVED] > My servers appear offline
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chimaera500PM
#11
Aug 19, 2020 8:23 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3307
In any case, I have asked the admin to report the issue to the developers / server administrator for review.

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ganjaman420alldayPM
#12
Aug 19, 2020 11:49 AM
Joined: Aug 16, 2020
Posts: 1
Hello, I got the same issue. Server showing Dead, but I'm on it and playing, everything works just fine, but on gametracker it shows dead. My server 78.46.142.118:27015. Please help us, thank you.

Edit: even after restarting the server, multiple times, gametracker still shows it dead.
maxi605PM
#13
Aug 19, 2020 12:53 PM
Joined: Aug 28, 2013
Posts: 93
My servers show up correctly now, thanks for the assistance!
dr_botPM
#14
Aug 19, 2020 1:58 PM
GAMETRACKER ADMIN Joined: May 18, 2019
Posts: 28
Servers are now scanning correctly and we are looking into the root cause of this issue. If you experience this issue again please run a trace to the following IPs from your game server:

208.167.241.187
108.61.78.150
108.61.78.149
149.28.43.230
45.77.96.90

Windows: tracert <IP or Domain>
Linux: traceroute <IP or Domain>

If the trace fails please post an output in this thread.

Please note "Request timed out." is not necessarily an indication of an issue, it's likely the switch does not respond to ICMP requests. If the request times out to the last hop then it's an issue.

Example:

Not an Issue:

9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 13 ms 13 ms 13 ms image.www.gametracker.com [208.167.241.187]

Is an issue:

9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.

Last edited by: dr_bot Aug 19, 2020 2:04 PM
kingmafiaPM
#15
Aug 20, 2020 6:52 AM
Joined: Jun 07, 2016
Posts: 5
Well, everything got solved, after I found my previous GT account and could claim the server and change it back to CS:GO.

PS: I am Ganjaman420allday
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