Vultr.com - Instant Cloud Server Deployment
GAMETRACKER FORUMS
Forum Home > Bug Reports [RESOLVED] > My servers appear offline
PREV 1 2 NEXT
maxi605PM
#1
My servers appear offline
Aug 18, 2020 6:26 PM
Joined: Aug 28, 2013
Posts: 119
My servers for some reason appear offline yet when it allows me to do a re-check, they come back up online. Doesn't seem to be an issue on my end so im guessing there's an error on the end of GameTracker that for some reason all of my servers don't show up as online.

The IPs from my servers are from 45.235.98.120:27015 to :27024.
chimaera500PM
#2
Aug 18, 2020 6:44 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4112
A localised issue. All showing online now, no other groups of servers appear to be affected.

Resolved.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
maxi605PM
#3
Aug 18, 2020 7:00 PM
Joined: Aug 28, 2013
Posts: 119
Hi there, the issue seems to continue.
chimaera500PM
#4
Aug 18, 2020 7:48 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4112
There are no scanning issues in the top 700 servers (all locations), at which point I stopped checking further.

If your problem persists I suggest that you contact your host provider or ISP regarding the issue.

Each of your servers begin scanning again following the usual practice of navigating to the server management page and clicking 'UPDATE SCANNING PARAMETERS'.

Given the above two points it is normally safe to assume that the issue is localised and not directly related to Gametracker scanning services. Especially as it appears to be affecting a single IP address.

A tracert / traceroute command to Gametracker scanning servers may help by providing you with further details.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
maxi605PM
#5
Aug 18, 2020 8:24 PM
Joined: Aug 28, 2013
Posts: 119
chimaera500 wrote:
There are no scanning issues in the top 700 servers (all locations), at which point I stopped checking further.

If your problem persists I suggest that you contact your host provider or ISP regarding the issue.

Each of your servers begin scanning again following the usual practice of navigating to the server management page and clicking 'UPDATE SCANNING PARAMETERS'.

Given the above two points it is normally safe to assume that the issue is localised and not directly related to Gametracker scanning services. Especially as it appears to be affecting a single IP address.

A tracert / traceroute command to Gametracker scanning servers may help by providing you with further details.



Im able to "Update scanning parameters" and the servers show up again but inmediatly stops updating it.

P.S I see servers from 45.235.98.44 aren't getting shown either
Last edited by: maxi605 Aug 18, 2020 8:29 PM
maxi605PM
#6
Aug 18, 2020 11:20 PM
Joined: Aug 28, 2013
Posts: 119
Im also able to ping correctly to all of the IPs and they're whitelisted by the hosting provider.
s4kalPM
#7
Aug 19, 2020 2:31 AM
Joined: Apr 29, 2014
Posts: 9
Hello, i have a problem with my server. Appear offline 0/0 unknown map but is online.
Cam you help me with this?
Server https://www.gametracker.com/server_info/89.40.104.120:27015/
I saw many servers with this problem
Thanks in advance
Edit: Now it's ok
Edit2: The problem appear again.... Can somebody help me?
Last edited by: s4kal Aug 19, 2020 4:48 AM
justi2020PM
#8
Aug 19, 2020 2:33 AM
Joined: Jan 11, 2018
Posts: 3
Hello ! My servers are ONLINE but in your search they are looking to be DOWN .. why ? https://www.gametracker.com/search/?query=fanmix
s4kalPM
#9
Aug 19, 2020 4:49 AM
Joined: Apr 29, 2014
Posts: 9
Can somebody check? After one map the problem appear again...
chimaera500PM
#10
Aug 19, 2020 5:07 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 4112
'ping' only tells you that the other machine IP is reachable (when ICMP echo is being allowed), but it tells you little or nothing about the state of the network between client and host machines.

tracert (DOS) or traceroute (Linux) will give you a much better idea if there are an unusual number of hops or significant delays between routers in the route to the host machine

While a traceroute from your game server is the most ideal, many linux administrators disable or uninstall the facility to prevent the server from being co-opted into a DDOS attack, so it may not be available.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help
PREV 1 2 NEXT