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Server is wrong
Apr 17, 2020 11:04 PM
Joined: Apr 14, 2020
Posts: 3
I'm trying to add my server. However when I do it says server already exists, and it's not my server and a different game. I'm sure I have the correct info.

How do I get that server removed, so I can add my server?
Apr 18, 2020 2:11 AM
Posts: 4121
We do not remove servers

As you have provided no details it is impossible to suggest what the problem is.

I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

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Apr 19, 2020 6:22 PM
Joined: Apr 14, 2020
Posts: 3
I tried to add my Ark server ( When I do, It tells me that the server is already exists in the database, and adds a 7 days to die server, with my IPs address and some weird name. I do not know anything about that server, and it's not my server. I've been trying to resolve this for a week.

How do I get my server in, when the database has my server IP associated wit some other server?

What other information can I provide?

Also I tried to claim the server, and noticed that the query port is very far from my port. Its like it's querying some other server and associating it to my server.

Address: Port: 27045 Query Port: 27000
Last edited by: sedalee Apr 19, 2020 7:38 PM