GameTracker > Forum > General Help > Cannot add 7 Days to Die ALpha 17 server
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razor1987PM
#1
Cannot add 7 Days to Die ALpha 17 server
Jan 01, 2019 2:16 PM
Joined: Sep 05, 2018
Posts: 3
I am trying to get my 7DTD server added back to the list and Gametracker is not able to query the server. The server was discoverable under the Alpha 16.4 build but I cannot get Gametracker to query my server now.

Hosting on Pingperfect:

Connect port 41051
Query port 41052

Server is up and online and nothing other than the game version has changed.

Error:

One of the following suggestions may help you:

Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.
You entered the wrong query port.
Please update your query port and hit scan again
Your server is firewalled.
Please turn off any firewall you have that may block scanning or whitelist the gametracker scanning IP addresses:
208.167.241.190
208.167.241.185
208.167.241.186
208.167.241.184
208.167.241.188
108.61.78.150
108.61.78.149
chimaera500PM
#2
Jan 01, 2019 2:29 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2886
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I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
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razor1987PM
#3
Jan 01, 2019 4:58 PM
Joined: Sep 05, 2018
Posts: 3
Thank you for the reply, Chimaera.

Please be advised that I have checked this information prior to posting. As stated in the original message body, this is hoseted on Pingperfect and the game has switched from 7DTD Alpha 16 to Alpha 17, which has numerous differences incorporated into the game platform. The server is using the IP{ address and not a DNS name and when viewing the Gametracker banners from within the Pingperfect launch page, the banners show that the connection is no longer available. When the server was running Alpha 16, the data posted. The IP address, connection port and query port are the same.

There may be an issue on the server side and I have a ticket open with the service provider. Given the XML changes on the back end, something may not have been switched over after the reinstall.

Last edited by: razor1987 Jan 01, 2019 11:43 PM
xenophobed44PM
#4
Jan 02, 2019 12:32 AM
Joined: Nov 10, 2018
Posts: 4
Razor1987 if you find an answer to this. Please update us. I may be having the same issue but different host. Currently awaiting response on my own help request in the same forum.
razor1987PM
#5
Jan 02, 2019 8:34 PM
Joined: Sep 05, 2018
Posts: 3
So there are two issues here that I discovered.

1. The Join port and the Query port are now the same for Alpha 17

2. Your server needs to be set to Public in order for GameTracker to query the game. If it is set to Friends Only or Private, GameTracker will not be able to query the game.


I hope you all find this information helpful!

Razor
biercheesePM
#6
Jan 07, 2019 2:05 PM
Joined: Aug 08, 2016
Posts: 1
razor1987 wrote:
So there are two issues here that I discovered.

1. The Join port and the Query port are now the same for Alpha 17


Razor



Ah Thanks my dude! This has been bothering me for a little while now. Fixed!