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ricko276PM
#1
Scanning Issue again? Score and Stats not updated
Oct 02, 2018 12:52 AM
Joined: Mar 13, 2014
Posts: 5
I noticed that on our server time played and score has not been updated by GameTracker since Sept 29? Is it something on our end?

*raging-angels* BF2 Dalian Plant

i.p. 192.210.236.115 port 16567


Thanks for looking into this!!


*R|A* Ricko276
chimaera500PM
#2
Oct 02, 2018 11:50 AM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2884
Moved: Not a Gametracker bug

Scanned minutes ago - player activity recorded in graph - all current 'players' are bots that seem not to have moved/left.
Top ranked real player is recorded as having been seen on the server yesterday.


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ricko276PM
#3
Oct 03, 2018 12:14 AM
Joined: Mar 13, 2014
Posts: 5
Hey Thank you for the response. That is very interesting to learn. I see other players have gained points on our server. I have not. Approx.550pts since sept 30 AFTER 7 p.m. which is last update I can see on my PCs and phone/in our website and on GT.com

I did log out of the game to use a new secondary acct. Then went back to using 'Ricko276'. I am using 'OC software' and GPU OC software. I am concerned that maybe they are interfering with your software.

Is there something I need to re-set/re-install..? When I look on GT it shows that I haven't played since 9/30/18 7p.m. bummed.

Thanks again...

UPDATE-------- the problem had to do with my CLAN-TAGS!!! I removed them for the secondary account which 'isn't in the clan' and didn't put them back on for primary account. Upon reattaching tags all is well

Why would clan-tags (which may come and go) be affixed to an account's stats?

Love GT still btw...
Last edited by: ricko276 Oct 03, 2018 1:37 AM
chimaera500PM
#4
Oct 03, 2018 12:53 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 2884
Gametracker scan the server only.
It is not a 'live' connection, but an occasional process that takes only the information that the server is able to provide when scanned.

Some server plugins can cause problems with scanning. We don't have a full and complete list for each game, though some are noted in the specific game forums.

Normal scanning occurs every 4-10 minutes.
Scanning times can vary according to lead and response times of the servers being scanned. Normally a player will have to be scanned twice before having scores recorded.
Results for different game types can vary also.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help