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appstorePM
#1
Change port please
Apr 05, 2018 10:34 AM
Joined: Mar 13, 2012
Posts: 3
Hello.

today my GSP changed my server Join port and Query Port to new ports, after server DIED in Gametracker i changed Query port, but i can not change join port. How i can do it without lose server players stats?

Can you please change my server join port
1) https://www.gametracker.com/server_info/109.95.210.212:19567/ -> must be 109.95.210.212:33333
hazhPM
#2
Apr 05, 2018 10:59 AM
Joined: Oct 24, 2011
Posts: 157
Try keeping your old server as it is in it's claimed state, then add a new server with your new join port and migrate player stats through old server manage page to your new server. Finally delete your old server if you wish.

You will have to start from the bottom of BF4 server ranking with your new server, but you will regain it soon enough.
appstorePM
#3
Apr 05, 2018 12:02 PM
Joined: Mar 13, 2012
Posts: 3
Hello.

I can't add server with new join port, because current query port is on Gametracker database.
chimaera500PM
#4
Apr 05, 2018 12:15 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3740
hazh is quite correct in what he has suggested.

It is entirely impossible to change the join port for a server.

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appstorePM
#5
Apr 05, 2018 12:24 PM
Joined: Mar 13, 2012
Posts: 3
Hm.

Maybe web site admin can do it please?

I can not add server becasuee currrent server is used new Query port, and if i delete current server with incorrect Join port i loose Player stats data =(
chimaera500PM
#6
Apr 05, 2018 12:32 PM
GAMETRACKER MODERATOR Joined: Jul 14, 2009
Posts: 3740
I am afraid that 'impossible' means 'impossible'.

I understand your predicament.
Had you not changed the query port on your server page, you could have followed the guidelines in the Guides and FAQs section: How do I migrate player stats or rank between server pages?

You will have to speak to your server provider to ask them if there is anything they can do temporarily to help you make the change.
Such as reverting the query port for your current server page, until you have added the new server.

__
I am a community user. I do not reply to private message requests for support.
Hint: I do not accept (or reply to) personal requests for re-ranking or unbanning.
You must use the forums please.

Links:
Forum Guidelines | Reporting abuse | Guides & FAQs | General Help