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vigoniPM
#1
[Game Rank Problem] Counter-Striker 1.6 Server
Oct 11, 2014 6:21 AM
Joined: Mar 18, 2010
Posts: 9
Hello !



Today i have seen that the server ( http://www.gametracker.com/server_info/89.44.246.195:27015/ ) it's not on the same rank position.

Yesterday the server was ~200th rank and now is very down, and i see that claim manager server have been deleted and player stats too.

This problem can be solved ?



Thank you !
burnPM
#2
Oct 11, 2014 9:08 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10924
Servers can be deleted in the following cases:

1. Server was automatically removed after extended downtime
2. Server was manually removed by you or any user who has the ability to claim it
3. Server was banned from the site http://www.gametracker.com/forums/forum.php?site=1&thread=75205
4. Server was deleted due to minor abuse

We are not able to recover any stats that have been permanently removed. It is your responsibility to rectify any of the underlying issues that may have caused one of those.

You can answer the following questions to determine the issue:
1. Did you experience a lot of downtime? If not, cross out number 1.
2. When you re-add it, do you get a message that it is banned? If not, cross out number 3.
3. Have you been abusing any features on the page, like repeatedly placing your flag across the world or posting illegal content? If not, cross out number 4.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

vigoniPM
#3
Oct 11, 2014 4:37 PM
Joined: Mar 18, 2010
Posts: 9
I have seen many counter-strike 1.6 servers hosted at "Krond Solution SRL" that have the same problem like this one.

So, i guess is an abuse caused by the host server, am i'm right ?
vigoniPM
#4
Oct 13, 2014 12:08 AM
Joined: Mar 18, 2010
Posts: 9
I have follow the steps to claim the server, but i still got this message.


vigoni wrote:
Gametracker could not scan a server on that port.

One of the following suggestions may help you:

Your server is currently offline.
GameTracker needs your server to be online before you can claim ownership.
Please restart your server and make sure it's up before hitting CLAIM SERVER again.

Your server is firewalled.
Please turn off any firewall you have that may block scanning

If you are still unable to claim your server, you can visit the Gameracker.com forums to get additional help.

burnPM
#5
Oct 13, 2014 12:25 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10924
Can you please try again? You seemed to have turned your server offline for a little while.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

vigoniPM
#6
Oct 14, 2014 12:32 AM
Joined: Mar 18, 2010
Posts: 9
Problem solved, but i still want to know if it is posible to get back the players stats and the rank position of my counter-strike 1.6 server.

Solution: http://www.krond.org/knowledgebase.php?action=displayarticle&catid=2&id=102
burnPM
#7
Oct 14, 2014 8:13 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10924
We're not going to be able to fudge the data you may have had when it was down.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

vigoniPM
#8
Oct 15, 2014 1:53 AM
Joined: Mar 18, 2010
Posts: 9
The game rank position of the server can be able to solved ?

You have a list with servers game rank positions for last month and this month ?
vigoniPM
#9
Oct 18, 2014 3:53 PM
Joined: Mar 18, 2010
Posts: 9
Some answers ?
Thank you !
burnPM
#10
Oct 19, 2014 10:23 AM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10924
I already told you we are not able to fudge the data. It's already been a week... So you've also already regained any rank.
I am retired from GameTracker after 11 years and will not be responsive for support requests.