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Forum Home > Bug Reports [RESOLVED] > Recent GameTracker Database Issues
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deathhasabearPM
Oct 26, 2012 7:06 PM
GAMETRACKER ADMIN Joined: Oct 29, 2007
Posts: 556
Don't delete your server. It will not help and most likely will only makes things worse.
diablogamingnetworkPM
Oct 26, 2012 7:13 PM
Joined: Aug 27, 2009
Posts: 7
Alright. I'll just wait them and hopefully it will get back to normal.

The thing that i'm interested most is players stats since we use that for monitoring activity.

Also, you guys should do some auto mysql db backup cron jobs or use a simple backup server with a remote script (let me know if you need help with this) to avoid future problems.

Good luck on solving the issue and everyone else should relax. It's a free monitoring service and no one will die because of this current problem
downerupPM
Oct 26, 2012 8:04 PM
Joined: Jan 09, 2009
Posts: 1
I just want to say thanks guys.. things go wrong sometimes.. I appreciate your services,and your speedy attempt to resolve these issues..
Closed Account
Oct 26, 2012 8:07 PM
Just about 8-10days ago my server was in top 15 in UK. It was a counter strike 1.6 server name "brTn | Britanai Public" now it is on page 4 in the uk....

Return it back please....
Closed Account
Oct 26, 2012 8:18 PM
Why should I use GameTracker with this fu again?

The stats are totaly wrong, when I play on my server, lots of days are not calculated. Times are wrong when I am playing!

Even scores are messed up.

Seems game-monitor is just doing the job better as GameTracker.

Sorry guys you screw up badly!

bratwurstePM
Oct 26, 2012 8:46 PM
Joined: Dec 14, 2011
Posts: 3
Hi,

Two days a go i got 2 of my servers removed from GameTracker.

One is a TS3 server, no problem with that, i have added it again.

Another is a America's Army 3 Honor Server. I have added it again , but we lost our overall rank (we were rkanked in top 5), also all players lost their stats.
When i added it again it was ranked in 99, now it is in 25 and probably in some days will be in top 5 again.

Anyways, is there any chance to get our rank and stats back?

http://www.gametracker.com/server_info/109.70.149.109:8777/

Also AA3 servers rank is a bit messed now, now we see servers ranked in top 10 when before the issue were much lower, this without any usage.

Thanks in advance.


Brat
pittbull-dow-PM
Oct 26, 2012 9:12 PM
Joined: May 14, 2007
Posts: 10
Referring to my last Post and seeing a new issue which is listed at the very bottom

LAST POST
deathhasabeard wrote:
Don't delete your server. It will not help and most likely will only makes things worse.


pittbull-dow- wrote:
did the add server forum at top as suggested

GameTracker has experienced a database failure and has restored the majority of our tracked servers from backup.
Please note: If your server was not restored, please re-add it using the add server form. For more information, visit the "GameTracker Bug Reports" Forum


for both my servers which lost all ranks and top player stats







NEW PROBLEM
This server's player stats are not tracked. To track player stats, please claim this server? So now we have to drop the servers and reclaim them when they were claimed when DB was down?

burnPM
Oct 26, 2012 9:22 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
pittbull-dow- wrote:
Referring to my last Post and seeing a new issue which is listed at the very bottom

LAST POST
deathhasabeard wrote:
Don't delete your server. It will not help and most likely will only makes things worse.


pittbull-dow- wrote:
did the add server forum at top as suggested

GameTracker has experienced a database failure and has restored the majority of our tracked servers from backup.
Please note: If your server was not restored, please re-add it using the add server form. For more information, visit the "GameTracker Bug Reports" Forum


for both my servers which lost all ranks and top player stats







NEW PROBLEM
This server's player stats are not tracked. To track player stats, please claim this server? So now we have to drop the servers and reclaim them when they were claimed when DB was down?

That text means that, if your server is still not on the site, to re-add it.

Yes, servers need to be claimed in order to save historical data.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

trackerPM
Oct 26, 2012 9:31 PM
Joined: Jul 19, 2008
Posts: 59
Burn..re-claim the server? We were going to wait for a few days to see what happens.

So yes... To reclaim?

TIA
burnPM
Oct 26, 2012 9:33 PM
GAMETRACKER ADMIN Joined: Sep 27, 2006
Posts: 10927
tracker wrote:
Burn..re-claim the server? We were going to wait for a few days to see what happens.

So yes... To reclaim?

TIA

If you would like to manage your server page and have it save historical data, then yes you should.
I am retired from GameTracker after 11 years and will not be responsive for support requests.

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