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------------- Testing scanning permissions --------------

NOTE: This assumes you are not trying to connect from/to "localhost" and are on another IP Address outside your domain/network. Since GT queries the server with guest permissions, you should not use additional commands to login as an admin.

You can use a search engine to find telnet clients or if your computer supports it, issue the commands locally. I personally use (On Windows) Start -> Run... -> Type in telnet and hit ENTER. Putty can also be used for telnet. (In Windows 7, go to Control Panel -> Programs and Features -> Turn Windows Features on or Off (left panel) and enable telnet client.

1. Open a telnet session to your server on the query port
..... ex. telnet IPADDRESS QUERYPORT
..... through windows ex. open IPADDRESS QUERYPORT
If it fails to connect at this point, you likely have an issue with a firewall or the server is not running. Please make sure that the necessary ports are opened so that the server can be scanned.
2. Execute a "use port" command
.... Example: use port=JOINPORT
3. Issue the following commands:
- Execute a "serverinfo" command
.... Example: serverinfo
- Execute a "channellist" command
.... Example: channellist
- Execute a "clientlist" command
.... Example: clientlist
4. If all of your commands worked, your server can be added.

There is an issue if the server does not return "error id=0 msg=ok" or server information during steps three. Your TS3 server may be lacking permissions or is lacking the command that failed to return an "error id=0 msg=ok." First, ensure that you are running the most recent version of the server.

------------ Solving permissions issues -------------

Before you try to edit these permissions, open up the "Settings" menu and then click options. Ensure that "Advanced permissions system" is checked.



To solve issues with "insufficient client permissions" first go to the Permissions menu and select Server Groups.



Select the Guest group in the left box. In the middle box, you need to add the appropriate permission for where you do not have permissions set up. Refer to below and ensure the following have permissions:

serverinfo: Virtual Server -> Information -> View Virtual Server Info (or b_virtualserver_info_view)
clientlist: Virtual Server -> Information -> View List of Clients online (or b_virtualserver_client_list)
channellist: Virtual Server -> Information -> View List of existing Channels (or b_virtualserver_channel_list)



Double click the one(s) you want to give permission to. Check boxes will appear in that line, make sure the Value column is checked for that value. Then, close the window and see if GT can scan the server.

You may also need to look under Group -> Information -> for:
b_virtualserver_servergroup_list (View list of server group members)
b_virtualserver_channelgroup_list (View list of channel group members)

------------- Whitelisting GameTracker ----------------

You may need to whitelist GameTracker as the GameTracker scanner may trigger the server's anti-flood mechanism. This should be found in your query_ip_whitelist.txt file.

Add the following IP's (you should only add one per line):
108.61.78.147
108.61.78.148
108.61.78.149
108.61.78.150
208.167.225.11
208.167.225.12
208.167.225.13

Once added, you can either restart the server or what for it to auto-refresh the white list IP's.

---- GameTracker scanners showing up in server -------

Open your TeamSpeak 3 client and click the "Bookmarks" menu at the top of the client and choose "Manage Bookmarks." Select the server you want and in the bottom left corner, click "More." Uncheck the "Show ServerQuery Clients" checkbox.



-------------------------------------------------------------

If you are still having issues with the scanning or you have a different error, visit www.teamspeak.com and search the TS3 documentation or forums where this issue may have already been documented or experienced by other users.

How do you do this?, I'm having the same problem, neither gametracker nor tsviewer can access my ts 3 server. My server host says the ports are open

Your server host should have enough knowledge to be able to do this. Try asking them and they will be able to locate the issue for you if you do not know how.

martinfan611 wrote:
How do you do this?
Run TS3 Clients, join to a server.

Tools -> ServerQuery:
login serveradmin pwhere
use port=9987

login serveradmin pwhere
use sid=1
serverinfo

etc...

"Your server host should have enough knowledge to be able to do this. Try asking them and they will be able to locate the issue for you if you do not know how. "

and if I'm the server host and haven't enough knowledge?

i know how to use the server query and i have opened the ports
for ts³ in the firewall. So what is the problem?

//Edit:
Ok the problem must be the firewall, because the serverinfo etc. works, the serverquery port is correct and the server is online.

I added the ports 9987 as UDP/TCP and 10011 aswell. The ts³ is also added as a program to the firewall. Any port which i forgot?

I believe it's the new update of TeamSpeak 3 which was released today that messes up most of the scanning scripts. I saw some scripts returning SID 0 instead of SID 1 and everything else was wrong.

Also I've seen some TeamSpeak 3 server, in Gametracker list, that have a lot of clients connected but the list of the clients and channels is written "Server is down". That's a little bit ironic since a couple of lines upwards it was written that the server is "Alive".

Who knows? Maybe it's a TeamSpeak bug.

No it's not a bug.

With Beta 29, when you login or query the TS3 server like GT does, you get an Welcome message. This message is causing almost all scripts to be buggy since this Beta.

Like beservers stated above me,

This also includes TeamSpeak 3 server V3.0.0 Beta 30.

i cant add my TS3 anymore

i added my TS3 at the start of this year.. one day my TS3 wasnt listed anymore, i tryed to re add him but i gained a error...
than ill waited some weeks... maybe something wrong on gametracker...
now 2month later i have the same problem....

with my Server is all fine
ip = ok
port = ok
query port = ok
firewalled = no

and i check all setting via telnet...

If you are logging in as an admin before issuing the commands, you obviously wouldnt have as many problems. Follow the guide without adding extra commands in and you'll see that your permissions are not set up properly.