Battlefield 3 Servers Hosting
GAMETRACKER FORUMS
Forum Home > GameTracker Bug Reports [RESOLVED] > Incorrect player counts
hzkillslickPM
#1
Incorrect player counts
Apr 06, 2012 11:19 AM
Joined: Mar 2009
Posts: 22
maul we are still seeing player count tracking issues as well. and i watch closely . We over the last week have had one of our server be over 50 players early morn yet you stats always show alot less during that time frame for hours. Please fix this as i have reported a few times.
maulPM
#2
Apr 06, 2012 11:39 AM
GAMETRACKER ADMIN Joined: Oct 2006
Posts: 792
Hello,

I'm looking at your team page and I see at least 10 servers ( http://www.gametracker.com/clan/hellzoneclan/ ).

Can you clarify which servers are not showing the correct player count?
marius89ctaPM
#3
Jun 03, 2012 7:28 AM
Joined: Mar 2012
Posts: 3
i have the same issue..my server is full and the graffic display's that i have 23 player's
http://www.gametracker.com/server_info/93.119.26.46:27015/
Please resolve the problem because the server is going down on rank
burnPM
#4
Jun 03, 2012 10:32 AM
GAMETRACKER ADMIN Joined: Sep 2006
Posts: 5557
marius89cta wrote:
i have the same issue..my server is full and the graffic display's that i have 23 player's
http://www.gametracker.com/server_info/93.119.26.46:27015/
Please resolve the problem because the server is going down on rank

Hi marius89cta,

I am not able to see this right now with your server. Your server is currently reporting in the same way it is on HLSW as it is on GameTracker. There is a delay between scans so if your server was seen with 23 players and it filled to 32 players in the next minute, you will not see it showing 32 players until the next time GT scans the server (if it still has 32 players at that time) - this should be within 1-3 minutes.

If you are referring to the plot showing the trend in players, that is only an average over each hour of scanning. Unless you average 32 slots over the full hour over each scan of your server, it will not show 32. It does not show a maximum player count as that would be very misleading.
Frequently asked questions and forum guidelines

GameServers.com is the worldwide leader in game server hosting. GameServers is known for their industry leading prices, support, and superior performance. Servers starting from $0.99/slot public, $0.79/slot private.


Constant.com offers scalable VPS servers and dedicated servers to host your website, apps, and/or game servers. Constant offers very flexible packages and are known for their uptime. VPS servers as low as $20/mo.


Current Special: CS1.6 and CSS for $0.50/slot
marius89ctaPM
#5
Jun 03, 2012 12:03 PM
Joined: Mar 2012
Posts: 3
Yesterday my server was full for a few hours, and it was scaned with 31 players and 30 players , but in the graph is showing something else is showing 23 .24 players, look at the highest position on rank this month i was on 446 and now is going down because the graph is showing wrong data

look at this picture http://www.girlshare.ro/3979511.8 ..i'm not sayng stupid things
And tell me if you see 31 players on that graphic NUMBER OF PLAYERS
http://www.girlshare.ro/3979652.6
Last edited by: burn Jun 03, 2012 1:04 PM
burnPM
#6
Jun 03, 2012 12:49 PM
GAMETRACKER ADMIN Joined: Sep 2006
Posts: 5557
marius89cta wrote:
Yesterday my server was full for a few hours, and it was scaned with 31 players and 30 players , but in the graph is showing something else is showing 23 .24 players, look at the highest position on rank this month i was on 446 and now is going down because the graph is showing wrong data

look at this picture http://www.girlshare.ro/3979511.8 ..i'm not sayng stupid things
And tell me if you see 31 players on that graphic NUMBER OF PLAYERS
http://www.girlshare.ro/3979652.6

Hi,

As I mentioned, the graph is only an average, not a maximum. Unless all scans over the hour were at 30-31, it would not show at quite that high.

For an easy example, if GameTracker scanned your server 30 times over a 1 hour period and resulted in the following:
- 31 players for 15 scans
- 26 players for 15 scans

Then, the average (where the value for that hour would be on the graph) would be at 28.5. Currently, your graph appears to average around 26 or 27 in its busy times. If your server traffic fluxuates between approximately 25-31 players, the graph seems reasonable.

You also need to consider server query behavior when your map/round changes. Player names for your server are not reported until the player connects. Thus, if GameTracker may coincidentally scan the server once or twice an hour during a map change, this may result in only 15/30 players showing on the page. That would affect the average very slightly and would result in lower player counts if your traffic actually fluxuated between 29-31 players. Additionally, this is not exclusive to map changes. There may be very slightly lower player counts depending how many players are connecting at a given time.

I'll try to monitor this during the afternoon, but I currently do not see a problem for your particular server.
Frequently asked questions and forum guidelines

GameServers.com is the worldwide leader in game server hosting. GameServers is known for their industry leading prices, support, and superior performance. Servers starting from $0.99/slot public, $0.79/slot private.


Constant.com offers scalable VPS servers and dedicated servers to host your website, apps, and/or game servers. Constant offers very flexible packages and are known for their uptime. VPS servers as low as $20/mo.


Current Special: CS1.6 and CSS for $0.50/slot
Last edited by: burn Jun 03, 2012 1:08 PM
marius89ctaPM
#7
Jun 03, 2012 3:09 PM
Joined: Mar 2012
Posts: 3
Ok. thanks you for your time
Is showing wrong data believe me..
Last edited by: marius89cta Jun 04, 2012 8:22 AM